SmartJog
Member Access
Contacts
Customer Support
support@smartjog.com
L.A Office: +1 310 651 8590
Paris Office:+33 1 5868 6227

All of the software you need in order to access the SmartJog Member Site, and to use it most effectively, is located on this page. Answer the question below in order to begin.

If you have any questions, go to our Member Support page for a list of Frequently Asked Questions and support contact information.

What type of operating system are you using? (select one)

PC Mac


PC (Windows)

SmartKey

Please look at the SmartKey (USB key) that you received, it will be indicated on the key, to know whether you should download the software for the eToken or iKey.

eToken eToken :
Quick Start Guide for PC (eToken)
Software: Download the eToken Run Time Environment 4.0 (Windows)

iKey iKey :
Quick Start Guide for PC (ikey 3000)
Software, you need download 2 packages:
First Software: Download Rainbow Ikey Driver 3.4.7 (USB Drivers)
Second Software: (Note: the iKey model number (2000 or 3000) is indicated on the token itself.)
    For iKey 2000 (uncommon): Download IKey 2000AS
    For iKey 3000: Download SafeSign-Standard-2.0.3

Preview Screening Content

In order to view screeners on SmartJog, you need to have Flash Player 9 (from Version 9.0.28) installed.
Get the latest Flash Player

You do not have the Flash plugin installed, or your browser does not support Javascript (you should enable it, perhaps?)

Playback MPEG-2 Broadcast Quality files (ndcp Remote)

Download NdcpRemote for Windows

MAC

SmartKey

Please look at the SmartKey (USB key) that you received, it will be indicated on the key, to know whether you should download the software for the eToken or iKey.

eToken eToken :
Quick Start Guide for Mac (eToken)
Software:
     Download the eToken Middleware (PowerPc)
     Download the eToken Middleware (Intel) HelpTo know which version you need to download, click on the Apple icon on the menu bar and select "About This Mac". Under "Processor", it will state either Intel or PowerPC

iKey iKey :
Quick Start Guide for Mac (ikey)
Software: Download iKey Drivers for Mac OS X
Note Requirements: Apple Macintosh system running MacOS X 10.2 or 10.3.

Playback MPEG-2 Broadcast Quality files (ndcp Remote)

Download NdcpRemote for Mac OS X


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